Privacy Policy

Protecting you and your data online

This privacy policy explains how we use any personal information we collect about you when you use this website and your rights to control how we process this data. The website includes links to other websites and this policy does not cover these websites. 

This privacy policy was last updated on 25 May 2018.

Topics:

  • What information do we collect about you?
    • Enquiry forms
    • Sign up to our newsletter
    • Website usage data
    • Use of cookies
  • Email marketing
  • Your rights
  • Contact details

What information do we collect about you?

Enquiry forms

There are number of forms on the website that allow you contact us. These include registering interest in a caravan, booking a service, requesting a valuation and asking a general question. The personal details you send us when you use these forms will only be used to fulfil your request. We may respond using the email address or telephone number that you have supplied. Your data is also stored by the website as a record of your contact and deleted after 30 days.

Sign up to our newsletter

If you sign up to our newsletter we will collect and store your name and email address which we will use to email you our regular newsletter. If at any time you decide you no longer wish to continue receiving emails you can always select the unsubscribe tab at the bottom of all emails. This will remove you from our mailing list.

Website usage data

We use Google Analytics to help us monitor visits to the website so that we can make improvements. The information collected is anonymous and is not used in a way that could identify you. We do not implement (or allow Google to) any tracking that could be used to target adverts to you.

If you would prefer us not to collect your website usage data you can opt out by disabling cookies using the cookie control popup on this website. You can also opt out of Google Analytics across all websites by visiting http://tools.google.com/dlpage/gaoptout.

You can find out more about how Google protects collected data at https://support.google.com/analytics/answer/6004245

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

You can use the cookie control popup to control the use of cookies that aren't essential to the website working. Your web browser will also have settings that allow you to prevent any website creating cookies on your computer.

The table below explains the cookies we use and why.

Cookie

Name

Purpose

Cookie preference

cookieconsent_status

This is used to remember your choice on whether to allow cookies on this website.

Website functionality

sourcesession
csrf_source_cookie

These cookies are essential to the functioning of the website and provide security and control access.

Cloudflare

__cfduid

This is set by Cloudflare which is used to provide security and speed up the website. More information can be found on Cloudflare's website.

Google Analytics

_ga
_gat
_gid

These cookies are set by Google Analytics and are used to monitor the pages you go to during a visit to the website. You can find out more about how we use Google Analytics above.

YouTube Videos

1P_JAR
APISID
CONSENT
GPD
HSID
LOGIN_INFO
NID
PREF
SAPISID
SID
SIDCC
SSID
VISITOR_INFO1_LIVE
VSC
s_gl

These cookies may be set when you watch YouTube videos that are on the website. They are used by YouTube to play the video and track it's usage. We embed YouTube videos using privacy enhanced mode which stops YouTube from storing information about you unless you watch a video.

 Your rights

You have a number of rights that give you control over your personal data. 

  • Access your data - You have the right to know exactly what personal data we hold about you and have access to it. Should you wish to get a copy of the data that we hold you can get in contact using one of the methods below and we will provide it to you within 30 days.
  • Object to processing of your data - You have the right to stop us using your data. You have the ability to opt out of the use of cookies that use your personal data by using the popup available on this website. If we are processing your data in one of the other ways mentioned in this privacy policy you will need to get in contact to make your objection known.
  • Have your data deleted or corrected - You have the right to request deletion of your data or for corrections to be made where we hold inaccurate information.
  • Make a complaint - You have the right to complain to the Information Commissioner's Office if you have serious concerns over the way we are handling your personal data.

Contact details

If you have any concerns or questions about how we handle your personal data or would like to exercise any of your legal rights you can get in touch by email or post. 

Winchester Caravans

Main Road

Colden Common

Winchester

Hampshire

SO21 1TD

 

Email: sales@winchestercaravans.com

 

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