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Frequently Asked Questions

Do you have a question you need answered? Why not take a look at our FAQs?

Here is a list of FAQs that might answer a question you may have. If it has not been answered, click on our contact page, where you can phone, visit or email us.

 


Who owns Winchester Caravans & Motorhomes?

Winchester Caravans & Motorhomes is owned by friends and business partners, James Southwood and David Cole. James is a well-known face in the showroom as he was the General Manager of the Winchester branch of Chichester Caravans, as the business was previously known.



What are your opening hours?

Our opening hours are as follows:

 
Sales Department and Accessories Shop

Monday to Saturday: 9am to 5pm

Sundays and Bank Holidays: 10.00am to 4pm

 

Service, Repairs and Aftersales

Monday to Friday: 9am - 5pm

Saturday: 9am - 12pm

Sundays and Bank Holidays: Closed



Are you open on bank holidays?

Yes, pop in and visit us! Our bank holiday opening hours are 10am to 4pm.



Who do I see with a warranty or after sales enquiry?

If you have this type of enquiry, we would always recommend you contact Trevor Egerton or Louise Chase in the aftersales department in the first instance. However, any member of the sales and shop team are happy to point you in the right direction.



Do you have an on-site workshop?

Yes, we have an approved workshop at Winchester Caravans, which is run by a team of fully-trained technicians.



What caravans do you sell?

We sell new Bailey and Swift caravans as well as pre-owned caravans from a range of other manufacturers including Compass, Elddis, Lunar, Sterling, Sprite and of course, Bailey and Swift amongst others.



What other vehicles do you sell?

We also sell motorhomes and campervans. We offer new Bailey motorhomes as well as a range of pre-owned models from various manufacturers such as Autosleeper, Bessacarr, Elddis and Geist to name a few.

We stock campervan conversions from a range of different manufacturers such as Swift, Mercedes and Ford. We also work in partnership with Camper King to bring you a wide range of VW conversions as well, all low mileage, high quality.





Do you offer finance?

We offer finance options through our partnership with Black Horse Caravan Finance. You can find out more via the company's website http://www.blackhorse.co.uk/caravan/Default.html



How much will finance cost me?

That will depend on how much you would like to borrow and over what period you wish to repay it. We’re always happy to provide you with a free quotation to enable you to make a decision.



What COVID measures do you have in place?

We have a range of health and safety measures in place to ensure the wellbeing of our customers and staff. These include:

  • Social distancing measures and markers in place

  • Strict face mask policy

  • Hand sanitising stations throughout

  • One way system in our accessory shop

  • Screens around till points

  • Card and contactless payments are encouraged where possible

  • Disposable gloves and face masks provided if needed

  • Appointment system offered to anyone preferring a dedicated timeslot



Are you attending any shows this year?

We haven’t any planned as yet, but keep checking our news page and social media channels for updates.



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Latest blogs


Ryan Steele
Meet Ryan Steele, Workshop Technician

Ryan has worked at Winchester Caravans and Motorhomes for over three years. He started as a trainee technician and has worked his way through a range of courses to qualify and is thoroughly enjoyin... Read more ›


James Mainwaring
12/07/2021   

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Top 10 most wanted accessories

Peak caravanning season is approaching and nothing makes a trip away more enjoyable than having everything you need to ensure your holiday goes smoothly! Read more ›


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